Metroland Agency is committed to protecting the privacy of visitors to our website, subscribers to our newsletters, and those providing contact information. In addition, Metroland Agency is opposed to unauthorized commercial e-mail delivery, otherwise known as spam. Please read the following Privacy and Spam Policy to understand how your personal information is treated. From time to time, Metroland Agency may offer new information or services that may affect this policy. If you have any questions or concerns regarding this Privacy and Spam Policy, please send an e-mail to info@yourownagent.com. Spam abuses can be notified at info@yourownagent.com.
WHAT INFORMATION DO WE COLLECT & HOW IS IT USED?
Information You Voluntarily Submit to the Website: We may collect personal information from you such as your name or e-mail address. For example, you may voluntarily submit personal information to Metroland Agency by leaving a comment or submitting a contact form.
Information We Collect from Others: We may receive information about you from other sources. For example, if you use a third-party software through the site, they may transfer information to us for fulfillment.
Cookies: We may log information using cookies, which are small data files stored on your browser by Metroland Agency. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the website.
The following list includes examples of specific ways we collect personal information from our website visitors and the type of information collected:
Contact Forms: To contact Metroland Agency for the purposes of evaluating or engaging our services or to answer your questions, we utilize numerous forms throughout our site. Required information varies depending on the form and at most includes (i) name, and (ii) e-mail address. The provision of this information is mandatory in order to receive a response from Metroland Agency. The provision of the remaining information requested on the registration form is optional.
HOW YOUR PERSONAL INFORMATION MAY BE USED
Metroland Agency may use your personal information in the following ways:
To send you promotional information, such as newsletters.
To send you administrative communications, such as administrative e-mails, confirmation e-mails, technical notices, updates on policies, or security alerts;
To text your policy service requests, policy renewals, follow-up communications.
To respond to your comments or inquiries;
To provide you with user support;
To track and measure website performance;
To process payments, you make through Metroland Agency;
To protect, investigate, and deter against unauthorized or illegal activity;
To review the effectiveness of our marketing programs and analyze other general demographic trends;
To notify you of new information or services that may be of interest to you; or,
To send promotional materials.
DOES Metroland Agency SHARE MY INFORMATION?
Metroland Agency will not share, rent, or sell your personally identifiable information with third-parties. We may, however, share your information with third-parties when we are authorized to share such information.
Additionally, Metroland Agency may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policy. Metroland Agency currently uses the following third-party service providers:
Tracking: Metroland Agency uses various marketing tools that help us create a better user experience for people visiting our site. These tools allow us to look at aggregated data such as scrolling patterns, clicks, and allow us to run tests to determine which pages result in the best actions. However, your personally identifiable information is not used by any of these tools. We use the following third-party service providers for tracking:
Google Analytics: Privacy Policy
Remarketing: Metroland Agency uses remarketing tracking cookies and conversion pixels from vendors such as Google and Facebook to present special offers to you for our products or services over the Google Content Network and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, Metroland Agency uses custom audiences based on e-mails and phone numbers of subscribers and customers. This allows us to present special offers for our products and services to you via Facebook and Google. However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us. We use the following third-party service providers for remarketing:
Facebook
Google
ANONYMOUS DATA
From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.
COOKIES
Metroland Agency uses cookies to: store visitors’ preferences; record user-specific information on what pages users access or visit; ensure that visitors are not repeatedly sent the same banner ads; or customize our content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.
At any time, you may prevent the setting of cookies by the website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of Metroland Agency may be entirely usable.
WHAT IF THERE ARE CHANGES TO THIS PRIVACY AND SPAM POLICY?
If we change our Privacy and Spam Policy, we will post those changes on our privacy page at www.metrolandcoverage.com
Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.
SENSITIVE PERSONAL INFORMATION
At no time should you submit sensitive personal information to Metroland Agency. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy and Spam Policy.
CHILDREN’S INFORMATION
Metroland Agency does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that Metroland Agency has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at info@yourownagent.com and we will use our best efforts to promptly remove such information from our records.
SPAM POLICY
Metroland Agency is strongly opposed to spam. We will only send e-mail to users that have explicitly requested to receive an e-mail or Text from Metroland Agency. Examples may include:
Users that complete a contact form
All communication will be related and relevant to what you have requested.
Texts regarding your request for service, quotes, claims, renewals.
WEB LINKS
Metroland Agency contains links to other sites. Please be aware that Metroland Agency is not responsible for the privacy practices or the content of such other sites. We encourage our users to be aware when they leave our site to read the privacy and spam policies of each and every website that collects personally identifiable information. This Privacy and Spam Policy applies solely to information collected by Metroland Agency.
HOW DO I CONTACT Metroland Agency?
If you have any further questions or comments regarding the Metroland Agency website or this Privacy and Spam Policy, you may contact info@yourownagent.com.
LEGAL DISCLAIMER
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our site.